FAQ

Frequently Asked Questions (FAQs)

1. How do I place an order?
You can place an order directly on our website by adding your desired products to the cart and proceeding to checkout. If you need assistance, feel free to contact us.

2. Do you offer bulk discounts?
Yes! We offer tiered pricing for bulk orders. The more you buy, the more you save. Contact us for custom wholesale pricing.

3. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment methods at checkout.

4. How long does processing and shipping take?
Processing takes 1-3 business days. Shipping times vary based on location and shipping method selected at checkout.

5. Can I track my order?
Yes! Once your order has shipped, you will receive a tracking number via email to monitor your shipment.

6. What is your return and exchange policy?
Due to hygiene reasons, all sales are final. However, if you receive a damaged or incorrect item, please contact us within 48 hours of delivery for assistance.

7. Do you ship internationally?
Not just yet, but we will shortly.

8. Can I change or cancel my order after placing it?
Orders are processed quickly, so we cannot guarantee changes or cancellations after they are placed. Please contact us immediately for assistance.

9. How can I contact customer support?
You can reach us via email at thelashedbabeco@gmail.com or through our contact form on the website. We typically respond within 24 hours.

For any other questions, feel free to reach out to us!